Presidente Intercontinental Cancun Resort By Ihg Room photoPresidente Intercontinental Cancun Resort By Ihg Interior photoPresidente Intercontinental Cancun Resort By Ihg Amenities photo

Presidente Intercontinental Cancun Resort By Ihg – A Favorite for Families in Cancun

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Check rooms and rates
From$239 /night
Check-in
19Sept
Check-out
20Sept
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Boulevard Kukulkan Km. 7.5, Zona Hotelera, Cancun, 77500
-
Close to the beach
Great
8.7
8.9
/10
4.3
4.1
/5

5-star beachfront resort on Cancun's Hotel Zone with Club Signature access

Beach & Pools

Presidente InterContinental Cancun Resort sits on a stretch of beach known for its calm waters and fine white sand, with table service available under shaded palapas. The property has two outdoor swimming pools, one with a pool bar and both with sun loungers and umbrellas. A separate hot tub and solarium area provide additional spots for relaxation away from the surf.

Accommodations & Club Lounge

Rooms offer ocean or lagoon views, air conditioning, and private bathrooms with minibars and free WiFi. Club Signature guests receive access to a dedicated lounge serving breakfast, evening cocktails, and snacks daily from 6 pm to 8 pm. The lounge also provides a private check-in area and complimentary coffee and water throughout the day.

Dining

Three on-site restaurants serve Mediterranean, Mexican, and international cuisine, with Le Cap beach club offering a seafood-focused menu by the water. Breakfast is served buffet-style with an omelette station, fresh fruits, and Mexican specialties like chilaquiles. The hotel also operates a coffee house and a snack bar, plus room service available around the clock.

Spa & Wellness

Ikal Spa offers a full menu of treatments including massages, facials, body wraps, and a couples massage room, plus a spa lounge and steam room. Guests can use the spa's hot tub and solarium on the day of treatment or purchase a day pass for $30 to access the jacuzzi, steam rooms, and outdoor pool. The fitness center is open 24 hours and includes cardio machines, free weights, and a view of the garden.

Family & Events

Children have access to a dedicated kids' club, a playground, and supervised activities, while babysitting services can be arranged through the front desk. The hotel can host events for up to 350 guests in its meeting spaces, with a dedicated event planning team and business center on site. Electric vehicle charging stations are available in the parking area for guests arriving by car.

Highlights

Beach: Calm, swimmable shoreline with shaded palapas

Pools: Two outdoor pools plus a hot tub and solarium

Dining: Three restaurants including Le Cap beach club

Spa: Ikal Spa with couples massage and day pass option

Family: Kids' club, playground, babysitting services

Events: Venue capacity for 350 guests with EV charging

Club: Private lounge with breakfast and evening cocktails

“What struck me most is the blend of beachfront tranquility and family focus; the kids' club and calm beach make it ideal for parents needing a break. The diligent housekeeping is a definite plus, but it's the location near attractions like Xcaret and Chichen Itza that seals its appeal in my book. This feels like a solid base for exploring the region, balancing relaxation with activity.”
Hotel logo
Grace WhitmanContent & Editorial Director at Familyhotels

Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
  • Club Signature Room One King Bed
    2 persons
    65 sq. feet
    1 King-size bed and 1 Sofa bed
    Air conditioning
    Bathtub
  • Club Signature Room Two Queen Beds
    2 persons
    65 sq. feet
    2 King Size Beds
    Air conditioning
    Bathtub
  • Club Queen Room Two Queen Beds Ocean view
    2 persons
    60 sq. feet
    2 King Size Beds
    Air conditioning
    Balcony
Show all rooms

Availability and pricing for your selected dates

Book your family’s getaway in a snap with up-to-date availability and pricing!
September 2026 - September 2027
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Check-in/ Check-out

Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Great
8.9/10Review score

General

  • Non-smoking rooms
  • Free Wi-Fi in public areas
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Water sports
  • Cycling
  • Golf course
  • Table tennis

Guest Parking

  • Public parking is possible on site for free.

Services

  • Valet parking
  • Pet amenities available
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Grocery shopping service
  • Shops/Commercial services
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Picnic area/ Tables
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Children's play area
  • Kids club

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Solarium
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Massage
  • Pool with view
  • Make up services

Room features

  • Air conditioning
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Dining Onsite

Experience a delightful tapestry of flavors at Presidente Intercontinental Cancun Resort, where onsite dining brings together Mediterranean, Mexican, and international cuisines. Family-friendly settings invite guests to indulge in culinary treasures from breakfast to dinner, all amidst the beauty of Cancun's stunning landscapes.
  • El Caribeño

    Mediterranean, Mexican, International
    Ambiance
    Bright and welcoming, perfect for family gatherings
    Key Offerings
    A variety of vibrant dishes served in a relaxed setting, ideal for family breakfasts or leisurely lunches featuring local ingredients.
    Reservation
    No
    07:00 - 11:00 daily
  • Le Cap

    Mediterranean, Pizza, Seafood
    Ambiance
    Casual and inviting, suitable for families and groups
    Key Offerings
    Brunch, lunch, and dinner offerings including vegetarian options, with a cozy atmosphere perfect for enjoying cocktail hour as the sun sets.
    Reservation
    No
    11:00 - 23:00 daily
  • Café Urbano

    Mexican, Local
    Ambiance
    Family-friendly and relaxed, ideal for breakfast or dinner
    Key Offerings
    A delightful selection of traditional Mexican dishes, including dairy-free options, in a casual setting to unwind after a day in the sun.
    Reservation
    No
    07:00 - 23:00 daily

Presidente Intercontinental Cancun Resort By Ihg Location

Boulevard Kukulkan Km. 7.5, Zona Hotelera, Cancun, 77500
Explore Cancun
Activities and Dining Near Presidente Intercontinental Cancun Resort
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Coco Bongo Cancun
Coco Bongo Cancun
10 minutes walking
Famous for its spectacular shows and vibrant atmosphere, offering live music, acrobatics, and a mix of world-class entertainment.
Cancun Convention Center
Cancun Convention Center
20 minutes walking
A hub for events and exhibitions, featuring modern architecture and easy access to local attractions and activities.
Plaza La Fiesta
Plaza La Fiesta
10 minutes walking
A lively shopping destination offering local crafts, souvenirs, and a taste of Mexican culture right in the heart of Cancun.
Dolphinaris Cancun
10 minutes walking
An interactive experience with dolphins featuring swim sessions and educational programs, perfect for families.
Water Sports at Playa Marlin
10 minutes drive
Engaging in water sports like jet skiing and paddleboarding at Playa Marlin, ideal for adventure-seekers and beach lovers.
Yoga at the Beach
10 minutes drive
Relaxing yoga sessions on the beach provide tranquility and mindfulness, suitable for individuals looking to unwind.
El Caribeno
1 minute walking
A cozy spot serving traditional Mexican dishes. The fresh seafood and authentic flavors create a local dining experience.
Restaurante La Isla
16 minutes walking
Offering stunning lagoon views, this restaurant specializes in gourmet dishes. Reservations recommended for a relaxed dining experience.
Sushi Go Hotel Zone
10 minutes walking
A casual sushi bar known for tasty rolls and fresh fish, perfect for sushi lovers seeking a quick bite.
Mandala Nightclub
Mandala Nightclub
10 minutes walking
A vibrant nightclub with electrifying atmosphere featuring international DJs and themed nights for an unforgettable party experience.
Coco Bongo
Coco Bongo
10 minutes walking
Not just a nightclub, it's an entertainment paradise with spectacular shows by talented performers, great for all ages.
Tips on navigating the city
  • City Centre
    Cancun 15 min  ·  6.1 mi
  • Airports
    Isla Mujeres (ISJ) 38 min  ·  15.4 mi
    Cancun (CUN) 39 min  ·  15.8 mi
Get access to exclusive early booking discounts for your family’s upcoming getaway
Book now and enjoy exclusive rates on your family vacation!
Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site for free.
Internet
Wireless internet is available in public areas for free.
Breakfast
The hotel offers a full breakfast at the price of USD 25.0 per person.
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are allowed on request.
Languages
English, French, Spanish, Portuguese
Year renovated:
2010
Number of floors:
10
Number of rooms:
244
Former name
Inter-Continental Presidente Cancun Resort

Family-focused reviews and ratings

Read feedback from other families who have stayed to ensure you make the right choice.
Review summary
Based on recent reviews
Powered by AI
The Presidente Intercontinental Cancun Resort is widely appreciated for its spacious and clean rooms, many offering great views of the beach and ocean. Guests particularly enjoy the calm beach area that feels like a pool, with easy access for swimming and wading. While the gym might be considered small by some, the hotel boasts varied breakfast options and is conveniently located within walking distance to the Plaza Caracol area.
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Review score
Based on 2778 verified reviews
8.8 /10
Great
90 %
Recommend
Comfort
9.2/10
Location
9.2/10
Paid Wi-Fi
7.1/10
Value for money
8.4/10
Pros
Clean rooms
Helpful staff
Delicious breakfast
Cons
Damp smell
Deceptive pictures
Guest reviews
based on 2778 reviews
8.8/10
based on 2835 reviews
4.5/5
based on 3387 reviews
8.7/10
Agnes from Germany
Family with children
Club Queen Room Two Queen Beds Ocean view
4 nights in November 2025
|
Reviewed: February 17, 2026
9/10
queen beds breakfast buffet free bikes
i stayed in a club queen room two queen beds ocean view. the breakfast buffet offered many options. free bikes were available and ready to use!!! the hotel location was central.
the air conditioning was very cold, i could not adjust the temperature.
0 Helpful
Cameron from Canada
Family with children
Classic Room
4 nights in November 2025
|
Reviewed: December 28, 2025
9.2/10

relaxed stay near the best beach

best beach many cabanas respectful staff water kettle
the beach is really the best one around here. beach facilities are good, i found plenty of spots to relax. the staff are courteous. they provided everything i needed including a water kettle.
i wish there are more plant based options at breakfast.
Service
9/10
the staff is attentive and polite. the service overall is really good. the staff is well trained and always friendly.
Rooms
8/10
The classic room offers confort. bottled drinking water is free and ample. the room is very clean. rooms are cleaned often. I appreciate it.
Dining
9/10
restaurant food is very good. breakfast is fresh and always clean. breakfast offers many choice. i enjoyed the healthy food options.
Facilities
10/10
The pool area is well maintained. there is on site parking. It was easy to use. the hotel provides plenty of seating for the beach. valet service was quick.
Location
10/10
this hotel is near to the best beach in the area. the hotel is located near restaurants. the location is quiet and relaxed. it is very enjoyable.
0 Helpful
|
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Ella from United Kingdom
Family with children
Classic Queen Room Two Queen Beds Ocean View
4 nights in November 2025
|
Reviewed: December 02, 2025
8.5/10

excellent stay

great facilities included breakfast helpful staff
the facilities were great. breakfast included many choices. the location near the beach proves very advantageous. staff members were helpful.
internet connection worked intermittently. i also noticed prices seemed a bit high.
Location
9/10
the hotel has direct access to a well-kept beach. beach includes bar service and provides towels . clean bathrooms are available near the beach area, ensuring convenience for beachgoers.
Dining
8/10
the breakfast buffet offered a good variety. it included multiple choices. the staff in the club lounge provided great service. i noted especially the energy and dedication put into their work.
0 Helpful
|
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Grayson from United Kingdom
Family with children
classic king room ocean view
4 nights in August 2025
|
Reviewed: October 28, 2025
9.0/10

beachfront bliss

clean beach amazing beach
the beach was amazing and very clean. i loved that we could use the parking without too many questions. the cleaning staff did a great job, always keeping everything tidy.
i was promised a patio with my room, but i never got it. instead, i got a room with two beds, even though i was traveling with my husband. the gym was also quite small, with barely any equipment or air conditioning.
Facilities
9/10
multiple swimming pools are available for guest use. restaurants are accessible and offer various dining options. ramps are installed to ease access across the hotel premises. palapas are equipped with lights allowing continued enjoyment of the beach after sunset.
Rooms
8/10
rooms have a beautiful ocean view. daily cleaning service is provided ensuring a tidy space. the suite includes access to a club lounge with happy hour. the room was equipped with comfortable amenities.
Location
10/10
the hotel's location is central within the hotel zone. this allows easy access to shops and restaurants. the hotel features direct access to the beach. transportation options like bus and taxi are readily available.
Service
9/10
the staff members in the club lounge offer amazing service. the morning restaurant staff are fantastic and personable. the omelette lady is very friendly and approachable. a bartender is available at the bar.
0 Helpful
|
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Victoria from United Kingdom
Family with children
Classic King Room Ocean View
4 nights in August 2025
|
Reviewed: September 30, 2025
9.0/10

Charming Beachfront Stay

clear water comfortable lounge chairs convenient access
The beach area was wonderful with clear water. It was perfect for swimming. The provided beach lounge chairs were comfortable. I found convenient access to transportation since the bus stop was very close. I greatly appreciated the short walk to the ferry terminal.
Service
9/10
The hotel staff was friendly and helpful with requests, promptly addressing all our needs. I was greeted warmly each time I approached the front desk. Valet service was timely and efficient too.
Dining
8/10
Breakfast included a wide selection, with many delicious options available daily. The beach bar offered refreshing drinks and tasty snacks, so I was able to grab a quick bite. I noted the prices were almost identical to those outside.
Rooms
10/10
I had a balcony overlooking the ocean. The ocean view from the room was beautiful. The room was super clean each day thanks to housekeeping. It was nice to return to a tidy and well-organized space.
Facilities
9/10
There were multiple swimming pools available, each well kept and clean. The hotel provided free bike rentals, a great amenity for exploring the nearby area. Cold water was available in the lobby, which I found refreshing after being out in the sun.
0 Helpful
|
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Grayson from United States
Family with children
Classic King Room Ocean View
4 nights in August 2025
|
Reviewed: September 14, 2025
7/10
multiple pools good breakfast small gym unhelpful staff
the breakfast was good and offered several choices. i liked the multiple swimming pools available at the hotel.
The gym was small and did not have much equipment. the reception staff were not as helpful as i expected. I felt they could have been more attentive to guest needs.
0 Helpful
FAQs
About Presidente Intercontinental Cancun Resort By Ihg
What is the distance from Presidente Intercontinental Cancun Resort to Cancun International Airport?
The hotel is located 22 km from Cancun International Airport.
What are some notable attractions near Presidente Intercontinental Cancun Resort?
Nearby attractions include La Isla Shopping Mall (6 km), Cancun Government Palace (9 km), and Xcaret Natural Park.
What dining options are available at Presidente Intercontinental Cancun Resort?
The hotel features on-site restaurants serving Mediterranean, Mexican, and pizza cuisine, with vegetarian and dairy-free options available.
What amenities are provided in the rooms at Presidente Intercontinental Cancun Resort?
Rooms include air conditioning, a flat-screen TV, coffee machine, minibar, and private bathroom with shower.
Does Presidente Intercontinental Cancun Resort have facilities for children?
The hotel features a kids' club and a children's playground.
What recreational activities can guests enjoy at Presidente Intercontinental Cancun Resort?
Guests can enjoy activities such as table tennis, cycling, swimming in multiple outdoor pools, and water sports.
What is the check-in and check-out policy at Presidente Intercontinental Cancun Resort?
Check-in is at 15:00 and check-out is at 12:00.
Is parking available at Presidente Intercontinental Cancun Resort?
The hotel provides free private parking on-site without the need for a reservation.
Which languages are spoken by the staff at Presidente Intercontinental Cancun Resort?
Staff at the hotel speak both English and Spanish.
How far is Presidente Intercontinental Cancun Resort from Playa Tortugas?
The hotel is approximately 3 km from Playa Tortugas.

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